Frequently Asked Questions
   

Why do I need a web site?
How much will a web site cost me?
Do I need to sign a contract?
What is a domain name and why do I need one?
Why do I have to transfer my domain name?
What is web hosting?
What is Search Engine Optimization?
How long does it take to get my web site online?
Can I get email accounts containing my domain name?
What is Web-based email?
How do I configure Outlook so I can use it for email?
Where are you located?
How do I get started?
What are your terms and conditions?
Do you accept Credit Cards?

Why do I need a web site?
According to Steve Strause, one of the country's leading small business experts, a well-made professional-looking Web site is essential for any business. “If you have a business, you should have a Web site. Period. No question. Without a doubt.”

"Even if you're a small business or a professional working alone, "when it comes to benefiting from a Web site, size does not matter. Whether you are "a one-man show or a 10,000-employee corporate giant; if you don't have a Web site, you are losing business to other companies that do.

"...you should at the very least have a presence on the Web so that customers...can quickly and easily find out more about your business and the products or services you have to offer.

"That said, it's not enough that you just have a Web site. You must have a professional-looking Web site if you want to be taken seriously. Since many consumers now search for information online prior to making a purchase at a brick-and-mortar store, your Web site may be the first chance you have at making a good impression on a potential buyer. If your Web site looks like it was designed by a barrel of colorblind monkeys, your chance at making a good first impression will be lost. Your Web site is an important part of your business. Make sure you treat it as such."

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How much will a web site cost me?
In a nutshell, you need three things to get a web site online: someone to create the web site, a domain name (web address like www.mywebsite.com), and hosting (someone to upload your web files on a web server and maintain them).

Our rates are very competitive. We discuss how your web site can help you with your business goals. Once we have idea of what you need, we design a couple of prototypes and provide you with estimates.

If you need a domain name, we charge only $15 to search for and register your domain name. Your domain name needs to be renewed each year.

We only charge $20 a month for basic hosting.

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Do I need to sign a contract?
No. In fact, we don't even require any up-front money. If you're interested in a web site, we design a prototype of your web site based on our discussions about your business. You see the design and layout of the web site, and know what it will cost before you pay any money. After we present you with the prototype and the estimate, you are free to continue work with us or walk away from the project without owing us any money.

What is a domain name and why do I need one?
A domain name is the address for a web page. Just like your street address tells people where your house is located, a domain name tells a web browser where your web site is located. You need a domain name so people can find your web site. Domain names are regulated and overseen by ICANN, the organization that is responsible for certifying companies as domain name registrars. These companies charge a yearly fee for domain name registration.

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Why do I have to transfer my domain name?
If we register your domain name, you don’t have to worry about transferring your domain name to our web server because we will do it for you.

If you or someone else has registered your domain name, you will have to change the name servers to point to our web servers. The name servers are the computers that contain the information relating to your domain name, including the address of the web server that contains your web files. There is a primary name server and a secondary name server. Transferring your domain name essentially means supplying the name servers with the address of the web servers that contain your web files so web users will be directed to your web site.

This is easier than it sounds. Your domain name registrar has instructions on its web site on how to change your name servers. If you can figure out how to do it yourself, you will need our name server information:

Primary Name Server: ns.nshosts.com
Secondary Name Server: ns2.nshosts.com

If you are completely lost (and most people are), please don't worry about a thing. We can walk you through this process or do if for you at no extra charge.

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What is web hosting?
Web hosting is renting a space on a web server. In order for people to access your web site, your web files need to reside on a web server. A web server is a computer that delivers (serves up) web pages. For example, if you enter the URL http://www.yourcompany.com in your browser, this sends a request to the server whose domain name is yourcompany.com. The server then fetches the requested page and sends it to your browser.

What is Search Engine Optimization?
When you type keywords into the text box of a search engine such as Google or Yahoo, the search engine combs through its huge databases to find web pages that result in a match. The goal of search engine optimization is to get your key web site information into search engine databases so web users can find your web site.

There are hundreds of search engines. Search engines are different and use different procedures to compile their information. For example, Google develops its databases by crawling the web with spiders, which are automated programs that travel from one web site to another collecting information to bring back to their gigantic databases. Yahoo, on the other hand, compiles its information by human and computer resources.

Search engines look at certain parts of the source code of your web page to extract its information. By optimization your source code—placing keywords and phrases in key locations and structuring your web site with search engines in mind—you improve your odds at being found.

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How long does it take to get my web site online?
Once we have completed your web site, we need to resolve your domain name to our servers and upload your files. On an average, this process takes from 48 to 72 hours. If we registered your domain name, then we could have your web site online within 24 hours.

Can I get email accounts containing my domain name?
Yes! For example, if your name is Buford and your domain name is bigkahuna.com, you can get an email account named buford@bigkahuna.com. We can set up email forwarding or web-based email.

What is Web-based email?
Web-based email is accessed from a web site that contains your email messages. Hotmail is an example of web-based email. Web-based email gives you the ability to send and receive email without the need to configure your email client. The benefits of this include the ability to access your email anywhere, on any computer as long as you have web access.

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How do I configure Outlook so I can use it for my email messages?
If we are hosting your web site and you want to set up Outlook to send and receive e-mail messages, just click HERE and follow the instructions.

Where are you located?
We are based in San Diego, California. However, we design and create web sites for businesses throughout the country. All of our services can be delivered via the Internet, or mail. If you are not happy with the quality or prices of web services in your area, contact us!

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How do I get started?
The best way to get started is to call us, email us or fill out our questionnaire. We'll get started immediately!

What are your terms and conditions?
Doing business with us is easy and our terms and conditions are simple and straightforward (and written is English!): Terms and Conditions

Do you accept Credit Cards?
Yes, we accept Visa, MasterCard, and Discover. We do not accept American Express.

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